Recommended order dates for Xmas delivery:
DHL Express – Thursday 19th December by 13:00 CET
DHL Parcel – Monday 16th December by 13:00 CET
Christmas & New Year Opening times:
- Christmas Eve, Tuesday 24th December – Place your order by 12:00 CET (Early DHL Collection) – Orders received after this early cut off point will be dispatched on Friday 27th December when we re-open.
Please note: No deliveries on Christmas Day & Boxing Day
- We are open on New Year’s Eve, Tuesday 31st December – please note that the DHL collection is early on this date, therefore an early cut off point of 13:00 CET applies. Orders received after this time will be dispatched on Thursday 2nd January 2019 when we re-open.
Please note: No deliveries on New Years Day.
Customer Service during the holidays
- Whilst we endeavour to stay open as long as possible and dispatch on time, please note that around the holiday period shipping transit times & customer service response times may be slightly longer. Therefore if you have an urgent order, please place it a few days earlier than normal & be patient for email responses.