We’re happy to report that deliveries to the UK are not experiencing any other delays or problems caused by Brexit and the new trading arrangements between the EU and the UK.
We have seen all our deliveries this year arrive as per our standard service levels. DHL Express has maintained an excellent service throughout the year to date, and our in-house preparations and planning for this have ensured that deliveries have not been affected.
DHL Express has levied a €5.00 surcharge for all shipments travelling in and out of the UK. We hope that this fee is temporary, but it is currently allowing them to cover the costs involved in expediting deliveries to and from the UK.
We are not aware of any larger shipments attracting import duty or costs. However, we recommend all customers pay attention to any import duty that may become due on large +2kg bulk orders. The system is too new to know what will be levied exactly, however we are not aware of anyone at this stage being charged anything.